Who can apply?
Neo states that you can apply with any credit history or income; the offer you receive (traditional or secured) depends on your file. You must:
✔️ Be at the age of majority where you live (18 or 19, depending on the province)
✔️ Be a resident of Canada with a Canadian address and mobile number
✔️ Provide income and employment information
✔️ Consent to a credit check; Neo reviews Equifax and TransUnion
✔️ For the secured version: deposit refundable security funds and subscribe to the Build membership
What are the rates and fees?
✔️ Annual fee: $0; additional cardholders $0
✔️ Purchase interest: 19.99% to 29.99%, set by profile, according to the catalogue
✔️ Credit limit: up to $10,000 at approval; secured limits equal the security funds deposited
✔️ Build membership (secured card): $9.99 a month, with ways to obtain it for free, per the official page
✔️ Cashback: variable, from participating Neo partners
✔️ Cash advance and foreign transaction fees: see the current cardholder agreement
The rate range is from the catalogue; membership and limit details come from Neo’s official page in September 2026. Your exact rate is disclosed before you accept the card.
What documents and information do you need?
✔️ Full name, date of birth, address, email and mobile number
✔️ Employment status and gross annual income
✔️ Social Insurance Number (optional, used to match your credit file)
✔️ A government-issued photo ID, verified in the app with a selfie
✔️ For the secured version: the funds to deposit as security
A piece of advice for you!
If you are offered the secured version, treat it as a 6-to-12-month project: use the card for small recurring bills, pay in full and check the app for the limit increase Neo says can come in as little as three months.
Turn on the partner offers before shopping. Cashback is tied to specific merchants and the app shows them by location; paying without checking means leaving money on the table.
Decide whether the Build membership is worth it. It is only required for the secured card’s credit tools; if you get a traditional card, you do not need it.
How to apply for the Neo Mastercard
Everything happens in the Neo app or on Neo’s website: create a profile, verify your identity with a photo ID, enter income details and see which card you are offered. Approved users get a virtual card immediately; the physical card is mailed within days.
Press the button to open Neo Financial’s official website.
Kredua is not a bank, a lender or a financial institution and does not issue credit. We describe products offered in Canada so you can decide with better information; any application is made directly with the institution, which alone assesses and approves it.
